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PAX Trading > Blog > PAXFUL > How To Contact Paxful Moderators For Disputes

Paxful disputes are useful when a trade does not go as planned. When a dispute is started a paxful moderator will intervene to settle the trade dispute.

Why Start A Paxful Dispute?

You can start a dispute:

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  1. If you are buying bitcoins with iTunes card, and vendor refuse to release bitcoins after sending itunes gift card.
  2. If one user is locking coins.
  3. If buyer refuse to pay and is locking coins or refuse to cancel trade on paxful.

How To Contact Paxful Moderator Email And Phone Number

You can contact a paxful moderator on the website. Click Here.

Paxful says: 

We really are trying everything we can to fix this problem and are very sorry for those long dispute times. We choose to stick with our mission and help the unbanked get bitcoin and we are all paying the price. It is a price we will gladly pay yet we wish the end user didn’t have to as well. Please be patient with us as we work towards a solution and forgive our lack of communicate. We are not professional marketers, just coders and we are just now learning the ropes of proper communication with our customers. Thank you for being so awesome guys. We are really trying and won’t ever give up tell everything is awesome!

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